Terms of Service

Effective Date: November 1, 2025

Service Provider Information

Growth Catalyst

89 Koramangala

Bengaluru, Karnataka 560034

Phone: +91 80 3968 4271

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Growth Catalyst regarding your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, you should not access or use our services.

Please read these terms carefully before using our services.

Service Usage and Access

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates applicable laws or regulations
• Engage in any conduct that restricts or inhibits anyone's use of our services
• Use our services to transmit spam, viruses, or malicious code
• Attempt to gain unauthorized access to any part of our services or systems
• Impersonate another person or entity
• Collect or store personal data about other users without authorization

Permitted Uses

Our services are designed to provide performance marketing solutions. You may use our services to:

• Request information about our marketing services
• Engage with our content and resources
• Contact us for consultations or inquiries
• Access publicly available information on our website

Service Access Requirements

To access certain features of our services, you may need to provide accurate and complete information. You are responsible for:

• Maintaining the accuracy of information you provide
• Safeguarding any access credentials
• Notifying us immediately of unauthorized access

Fair Usage Guidelines

We expect all users to interact with our services in good faith. Excessive or abusive use that impacts service availability for others may result in temporary or permanent restrictions on access.

Account Management

Account Creation and Maintenance

If you create an account with us for accessing premium services or resources:

• You must be at least 18 years old or have parental consent
• You must provide accurate, current, and complete information
• You are responsible for maintaining account confidentiality
• You must notify us promptly of any security breaches

Account Security Responsibilities

You are solely responsible for all activities that occur under your account. We recommend using strong passwords and enabling available security features. We are not liable for any loss or damage arising from your failure to comply with security requirements.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service
• Your account has been inactive for an extended period
• We detect fraudulent or suspicious activity
• Required by law or legal authorities

Multiple Account Policy

Unless explicitly permitted, you may not create multiple accounts to circumvent service limitations or restrictions. Duplicate accounts may be merged or terminated.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to provide reliable access to our services, but we cannot guarantee uninterrupted availability. Services may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical difficulties or system failures
• Emergency repairs or security updates
• Factors beyond our reasonable control

We will make reasonable efforts to notify users of planned maintenance in advance.

Feature Availability

Specific features and functionalities may vary based on your service plan, geographic location, or account status. Not all features may be available to all users at all times.

Geographic Restrictions

While our services are primarily designed for the Indian market, they may be accessible from other locations. However, certain features may not be available outside India due to legal, regulatory, or operational constraints.

Service Modifications and Updates

We reserve the right to modify, update, or discontinue any aspect of our services at any time, including:

• Adding or removing features
• Changing service pricing or plans
• Updating technical specifications
• Implementing new policies or procedures

We will make reasonable efforts to notify affected users of material changes that significantly impact service functionality.

Intellectual Property Rights

Content Ownership

All content on our website, including text, graphics, logos, images, videos, software, and other materials, is the property of Growth Catalyst or its licensors and is protected by copyright, trademark, and other intellectual property laws.

User-Generated Content Rights

If you submit content to our services (such as testimonials, feedback, or inquiries), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for the purposes of providing and improving our services.

You represent that you have all necessary rights to submit such content and that it does not violate any third-party rights or applicable laws.

License Grants

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use our services for personal or business purposes
• View and download publicly available content for informational purposes

This license does not include any right to reproduce, distribute, modify, or create derivative works from our content without express written permission.

Copyright and Trademark Notices

All trademarks, service marks, and logos displayed on our website are the property of Growth Catalyst or third parties. Nothing in these Terms grants you any right to use any trademark, service mark, logo, or trade name without prior written permission.

Fees and Payment

Certain services may be provided on a fee basis. If you engage our paid services:

• You agree to pay all applicable fees as described in your service agreement
• Fees are quoted in Indian Rupees (INR) unless otherwise specified
• Payment terms will be specified in separate service agreements
• You are responsible for any applicable taxes

Disclaimers and Limitations

IMPORTANT DISCLAIMER

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. While we strive to provide accurate and reliable services, we do not guarantee specific results or outcomes from using our marketing services.

Performance marketing results depend on numerous factors including market conditions, competition, budget, and business-specific variables. Past performance does not guarantee future results.

Limitation of Liability

To the maximum extent permitted by law, Growth Catalyst shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to:

• Loss of profits or revenue
• Business interruption
• Loss of data or information
• Cost of substitute services

Indemnification

You agree to indemnify, defend, and hold harmless Growth Catalyst, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms of Service
• Your use or misuse of our services
• Your violation of any third-party rights

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

Dispute Resolution

In the event of any dispute or disagreement arising from these Terms:

1. The parties agree to first attempt to resolve the matter through good faith negotiations
2. If negotiations fail, the parties may pursue mediation or arbitration as mutually agreed
3. As a last resort, either party may pursue legal action in accordance with the governing law

Severability and Waiver

Severability Clause

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely matches the intent of the original.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing.

Terms Modification Policy

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with an updated "Effective Date."

Your continued use of our services after any modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

For material changes that significantly affect your rights, we will provide reasonable notice through email or prominent website notification.